Viraj Syntex Refund & Cancellation Policy

Refunds

Viraj Syntex is committed to providing you with high-quality products. If you are unhappy with your purchase due to a manufacturing defect or incorrect item received, we will gladly offer you an exchange or refund, subject to the following conditions:

Return Window:

 The item must be returned within 7 days of the purchase invoice date. 

Proof of Purchase: 

You must provide a valid proof of purchase (receipt or invoice) at the time of return.

Item Condition: 

The returned item must be in brand new condition, including:

  • –  Original packaging with all instruction manuals and accessories

  • –  Undamaged and in its original condition

  • –  Not a sale item

    Viraj Syntex reserves the right to assess the condition and age of returned products before offering a repair, exchange, or refund. This assessment may result in a denial of your request

    Please Note:

  • –  Your original Viraj Syntex invoice is the preferred form of proof of purchase.

  • –  Refunds will be issued using your original payment method.

  • –  Free gifts or promotional items are not redeemable for cash.

  • –  Return shipping costs are the customer’s responsibility.

    Cancellations

       You may cancel your order within the first 12 hours of purchase. After 12 hours, cancellations will not be accepted. If you cancel your order within the 12-hour window, a full refund will be issued using your original payment method.

How to Return an Item

       To initiate a return, please contact us by email at info@virajsyntex.com
We will provide you with instructions on how to proceed with the return shipment. 

Contact Us

      If you have any questions regarding our return or cancellation policy, please don’t hesitate to contact us. We are here to assist you