Privacy Policy
PRIVACY POLICY
What Information Do We Collect?
Viraj Syntex Private Limited collects information from you when you:
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Register on our website
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Place an order
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Enter a contest or sweepstake
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Respond to a survey or email communication
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Participate in another website feature
The information we may collect includes:
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Name
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Email address
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Mailing address
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Phone number
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Credit card information (for purchases)
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Gift recipient information (for gift purchases)
We also collect information about your browsing activity on our website through cookies (explained below). You can choose to visit our site anonymously, but some features may not be available.
How Do We Use Your Information?
We use the information we collect to:
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– Personalize your website experience and recommend products you might be interested in.
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– Process your orders and respond to customer service requests.
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– Administer contests, promotions, surveys, and other site features.
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– Send you email newsletters (if you opt-in) about promotions and company updates.
How Do We Protect Your Information?
Viraj Syntex takes security measures to protect your personal information. We use secure networks and limit access to your information to authorized personnel. When you place orders
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or access your personal information, we use a secure server with Secure Socket Layer (SSL) technology to encrypt your data.
Do We Use Cookies?
Yes, Viraj Syntex uses cookies to enhance your experience and gather information about website traffic. Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience.
You can choose to disable cookies through your browser settings. However, this may limit your ability to use certain features of our website.
Do We Disclose Information to Third Parties?
We do not sell, trade, or transfer your personal information to outside parties without your consent. However, we may share your information with:
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– Website hosting partners and other service providers who assist us in operating our website and conducting business.
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– Law enforcement or other government agencies when required by law.
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– We may share non-personally identifiable information with third parties for marketing or
advertising purposes.
How Can You Opt-Out, Remove, or Modify Your Information?
You can modify your email subscriptions or remove your shipping/billing addresses and payment information through your account on our website.
We may maintain some information about your transactions for record-keeping purposes.
Third-Party Links
Our website may contain links to third-party websites. These websites have separate privacy policies, and Viraj Syntex is not responsible for their content or practices.
Changes to Our Policy
We may update our privacy policy from time to time. We will post any changes on this page.
Questions and Feedback
We welcome your questions and feedback about our privacy policy. Please contact us if you have any concerns.
Online Policy Only
This privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our website, you consent to our privacy policy.
Terms and Conditions
Please also visit our Terms and Conditions section for information on the use, disclaimers, and limitations of liability governing the use of our website.
Viraj Syntex Delivery & Shipping Policy
Shipping
Viraj Syntex uses a reliable courier service to deliver your orders. Shipping costs are estimated at checkout and may vary depending on your location.
Refund Policy
We are committed to your satisfaction. You may return unopened and unused merchandise within 7 days of receipt for a credit or exchange. The returned items must be in their original condition with all tags and packaging intact.
Return Process
To initiate a return, please contact us by email at info@virajsyntex.com.
Briefly explain the reason for your return and mention the specific items you wish to return. We will reply with instructions on how to proceed with the return shipment. Please note that return shipping costs are the customer’s responsibility.
Damaged Items
If you receive a damaged product, please do not accept the delivery. Instead, contact us immediately via email at info@virajsyntex.com with details about the damage. We will arrange for the return of the damaged item and promptly send you a replacement or issue a full refund.
Please Note:
We reserve the right to deny return requests for items that are not in their original condition or that are returned after the 7-day window. This policy applies only to purchases made on the Viraj Syntex website.
We strive to provide a seamless shopping experience. If you have any questions regarding our delivery, shipping, or return policy, please don’t hesitate to contact us